Resources for Constituent Distribution

The offices listed below - and other entities of the State of Ohio - and remain the best, most reliable source of information regarding COVID-19 guidelines and best practices. Please consult each entity's individual website as Ohio's Responsible Restart process takes place. The OTA strives to update this page but the most updated information will be found on the websites of each office. 

More Information

(please note that while the OTA strives to update this page, the most reliable and updated information will be found on the individual website of each entity and state office):

  • Cemetery Guidance
    • COVID-19 Death Care Guidance for Embalmers and Funeral Directors
      • The guidance at the link above is based on recommendations from the Ohio Funeral Directors Association, the Centers for Disease Control and Prevention (CDC), and the Ohio Department of Health.
    • COVID-19 Guidance for Families & Funeral Director
      • The Board of Funeral Directors and Embalmers, Ohio Cemetery Dispute Resolution Commission, Ohio Department of Commerce-Real Estate and Ohio Funeral Directors Association recognize the need for guidance for families as they collaborate with funeral directors in planning a safe memorial ceremony for their loved ones. The linked document (above) outlines best practices for families to consider, ensuring safety for themselves, their family and their friends. now has provided printable resources (posters) that can be used by anyone in Ohio to display protocols or guidelines during the reopening of workplaces, businesses and services. There are a variety of posters and infographics available via this link

Further resources:

  • Board of Embalmers and Funeral Directors

  • CDC Resources for Law Enforcement and Emergency Services Personnel 

  • Department of Commerce

  • Department of Insurance 

    • ODI released a bulletin stating that insurers are to give their insureds the option of deferring premium payments coming due, interest free, for up to 60 calendar days from each original premium due date. Insurers must allow employers to continue covering employees under group policies even if the employee would otherwise become ineligible because of a decrease in the hours worked per week. More information regarding the bulletin can be found in this FAQs document. Additional information from ODI can be found here.

    • The Division of Financial Institutions created a helpful FAQ sheet that will answer many questions and concerns concerning teleworking for Mortgage Loan Originators and Installment Lenders. Click here to view.

  • Department of Job and Family Services 

    • ODJFS has a page dedicated to the new unemployment compensation benefits available under the Governor’s recent order. Employers with questions are directed to contact the ODJFS Business Line at 614-466-2319, though state officials are strongly encouraging employers to reference the webpage before calling in order to keep call hold times down. 

    • SharedWork Ohio is a program that provides employers with an alternative to layoffs. The program allows workers to remain employed and employers to retain trained staff during times of reduced business activity. The participating employee works the reduced hours each week, and ODJFS provides eligible individuals an unemployment insurance benefit proportionate to their reduced hours.

  • Department of Taxation 

    • Tax Commissioner Jeff McClain announced that Ohio will be following the federal government and IRS in extending the deadline to file and pay the state income tax. The new deadline is July 15, an extension of approximately three months from the original deadline of April 15. Commissioner McClain said the extension is intended to provide some relief to taxpayers and help offset some of the economic impact of the coronavirus and the public safety measures adopted to contain its spread. 

    • As with the IRS extension, Ohio will be waiving penalty on tax due payments made during the extension. Also, thanks to a legislative agreement between Governor Mike DeWine and the General Assembly, there will be no interest charges on payments made during the extension. 

    • The filing extension, and waiver of penalty and interest, will be available to those filing the Ohio individual income tax, the school district income tax, the pass-through entity tax, and to those taxpayers that have opted in to have the commissioner administer the municipal net profit tax through the state’s centralized filing system. 

    • Individuals, estates, trusts and certain businesses making quarterly estimated income tax payments, have also been granted additional time to file and pay without penalty or interest. The first and second quarterly payments, normally scheduled for April 15 and June 15 for most taxpayers, have both been extended to July 15.

  • Development Services Agency 

    • DSA has requested all Ohio businesses complete this Economic Damage Assessment Survey, designed to help determine economic impacts caused by the COVID-19 outbreak. State government leaders will use the feedback as they develop response plans.

  • Ohio BWC Guidance

  • Ohioans can apply for unemployment benefits online 24 hours a day, seven days a week, at It is also possible to file by phone at 877-644-6562 or TTY at 888- 642-8203, Monday through Friday 8 a.m. to 5 p.m. Employers with questions should email  

  • Utility Disconnections Information

    • The Public Utilities Commission of Ohio (PUCO) has taken action to ask utilities to suspend disconnection and waive any requirements for reconnections for all types of customers (residential and business). All of the utilities are doing so, however, the PUCO has informed the OTA that there are some utilities that have not been able to edit their automated billing systems to stop sending disconnection notices; however, those utilities are not following through with the disconnections.

      • To read the PUCO’s utility reconnect order, please click here.

      • Additionally, the PUCO directed utility companies to review disconnection and social contact policies and you can read that order here. Please share this information with your residents and encourage utility customers to contact the PUCO online with any questions or concerns. 

  • TechCred

    • Headed by Lt. Governor Jon Husted, the TechCred program provides reimbursement for business upskilling employee though a select list of verified skill development programs. The current application period closes March 31, 2020. More information and instructions for how to apply can be found here.

  • Small Business Administration

Federal Resources:
  • Consumer Financial Protection Bureau (CFPB) 

    • The CFPB is providing recommendations for individuals to lessen the damage of financial fallout due to the COVID-19 pandemic. Additional information here.

  • U.S. Department of Labor (DOL) 

    • The Hour and Wage Division has pages up for questions on how the COVID-19 pandemic affects both the Fair Labor Standards Act and the Family Medical Leave Act. DOL also has a page dedicated to providing information on labor and employee relations relating to wages and employment as COVID-19 continues to spread.

    • Click here for a PDF fact sheet summarizing employee rights under the Families First Coronavirus Response Act.

  • The Federal Housing Finance Agency (FHFA) has established a dedicated webpage with relevant updates and resources available here. Additionally, Fannie Mae and Freddie Mac have their own dedicated webpages for homeowners, with online tools for determining if Fannie Mae or Freddie Mac owns your mortgage: 
  • Export-Import Bank of the United States (EXIM) 

    • EXIM has a page to provide updates to banks, exporters, and the small businesses community during the COVID-19 pandemic. 

  • Internal Revenue Service (IRS) 

    • The IRS has delayed filing deadlines for taxes and any payments of due federal income tax to July 15, 2020. 

    • The IRS has also created a special section to assist taxpayers and businesses impacted by COVID-19. Detailed information can be found here. Additional updates will be posted as more information becomes available.